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New Microsoft 365 accounts will automatically get access to the online versions of the Microsoft Office software. ITS has to manually upgrade new accounts to provide access to the full, downloadable versions of Office. It may take up to a week after creating an account before the downloadable version is available. If the downloadable version isn't available after a week, contact support@swarthmore.edu for assistance. |
Troubleshooting
View Only: Your Account Doesn't Allow Editing on a Mac - Office 365 Error
After installing Office 365 apps on a personally owned Mac some users get an error that says:
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First, verify that you are using the proper account:
- Click Use Another Account and Click "Use Another Account" and sign in with your email address and Microsoft password
- Alternately, click the Activate button "Activate" button and sign in with credentials.
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