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Swarthmore College uses Cisco phones - to see the current models, scroll to the bottom of the page. Faculty and staff assigned a phone extension, will have a voicemail account. No phone service is provided to students. There are wall-mounted and other common-area phones throughout campus (dorms, classrooms, halls, etc.). Common-area phones are able to make local calls (Swarthmore College and immediate area). Long distance calls from common-area phones require a calling card (a prepaid card used for making long distance calls). |
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Web Guides - FAQ webpages that provide answers to many "How do I ... ?" questions:
Cisco Phone FAQs (Cisco Phones, how do I ...?) - provides answers to many Phone-related "How do I .... ?" questions.
Voice Mail FAQs (Voicemail how do I ... ?) - provides answers to many Voicemail-related "How do I .... ?" questions.
Printable Guides - PDF reference guides for you to print and keep:
View file name voicemail_essentials.pdf height 150 Voicemail Essentials Guide - PDF provides keyboard shortcuts for navigating voicemail menus.
View file name CiscoDeletedMessageRetrieval.pdf height 150
Deleted Voicemail Retrieval Guide - PDF provides directions for navigating deleted voicemail messages.View file name 8841_8851_8861.pdf height 150
Cisco 8841, 8851 Phone Reference Guide - PDF provides directions for navigating your Cisco phone and its different features.
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Note: For best results, print Cisco IP phone 8841/8851 quick reference [PDF] on 8.5inch x 14inch (legal-sized) paper. |
Video Guide - Cisco 8841 Phone Navigation:
YouTube video, click image to view - the short 5min video explains different buttons on the Cisco phone.
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Phone Models Used On Swarthmore's Campus
Cisco 7821 wall phone, Cisco 8831 conference phone, Cisco 8841 desk phone, and Cisco 8851 desk phone w/ BKEM Expansion Module |
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Cisco 7821, a 2-line phone used in classrooms, labs and dorms, able to call other campus phones, and the surrounding neighborhood. | 8831 Conference Phone, a speaker phone with attached keypad, ideal for medium to large conference rooms. Departments can purchase a conference phone through ITS - contact the Help Desk for details. |
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8841 Desk Phone, a 5-line phone capable of supporting five separate phone extensions and/or speed dials, assigned to most faculty and staff. | 8851 Desk Phone with BKEM Expansion Module, is used in offices that need more than five lines. The expansion module allows for an additional 18 lines. |