If you are requested by ITS to provide a copy of an email with "headers displayed," please refer to the section below that corresponds to how you read your email.

To extract email headers from Gmail:

Open the email message.
Click the three vertical dots adjacent to the Reply link in the upper-right corner of the email message.
Click Show Original.
Copy and paste the information from the new window into an email.

To extract email headers from Thunderbird:

Double-click the message to open it in a separate window.
From the View menu, select Headers > All.
Click the Forward button to forward the email.
(You can then go back to the View menu and select Headers > Normal.

To extract email headers from Apple Mail:

Select the email in the Inbox.
Open the View menu, select Message > Raw Source.
Copy the resulting text.
Paste the text into an email.

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