...
Security
If you are connecting to any a network service you do not own or control, please make sure to use a Virtual Private Network (VPN) to keep your information secure. Swarthmore has a VPN available for you to download and use - please check out our VPN directions for more information. Some of Swarthmore's resources may require you to use our VPN to access them, so verify that you can connect to it properly. VPN may also be required to connect to some Swarthmore services and software.
Many of Swarthmore's services also require using Duo 2-Factor Authentication to access. It is important that you make sure you have a Duo method that you are able to access off-campus, and that you have more than one device registered - just in case. We recommend that one of your devices be a smartphone or app-enabled device, if possible. Please visit our page on managing your Duo devices for more information.
...
If you will be without a computer or internet connection during this time of remote learning, please contact the Help Desk at support@swarthmore.edu. to see what assistance is available from the college.
Using Zoom With Your Swarthmore Account
While you will most likely be using Zoom as a participant in a class or meeting, you can still check out our Zoom documentation to learn more. When logging into Zoom via a web browser, you can go to swarthmore.zoom.us and login with your Swarthmore credentials. Students will have a Basic account by default. All this means is that if you are hosting a Zoom session, it will be limited to 40 minutes. There is no time limit for being a participant in a meeting. If you are looking to use Zoom for other group meetings, need to be able to host a meeting to assist a professor, or otherwise host a meeting that will be longer than 40 minutes - contact support@swarthmore.edu to request to be upgraded to a Licensed account. You can also host meetings and collaborate with other students using Zoom via video, audio, and screen share.
Building A Routine & Minimizing Distractions
...
There are many on-campus resources that you can access remotely. Below is a list of resources and offices you may need to access remotely:
Some amazing individuals have also gotten together to create the Swarthmore Mutal Mutual Learning Network, which sets up a list of fun and informative sessions you can attend. They have a list of current courses for you to browse through. If you would like to see another course added, or would like to offer one, you can fill out the form to request a course.
Contacting the ITS Help Desk
Our During the Coronavirus emergency, the Help Desk is currently not taking any walk-in service but is still open Monday-Friday from 8:30 AM - 4:30 PM. Below is a list of all of the ways you can contact ITS or find information remotely.:
- Phone: x4357 (HELP) or 610-328-8513
- Email: support@swarthmore.edu
- ITS Support Portal at support.swarthmore.edu
- Submit a ticket
- Check out our remote resources at swarthmore.edu/remote
- Check our homepage at swarthmore.edu/its
...