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We highly suggest you have at least two devices registered with Duo to provide the most flexibility during login and to insure you will always be able to access your account when needed.
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NOTE: in Duo, a "Passcode" is numerical and is NOT the same as your password
Smartphones/Mobile Phones (Recommended)
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Passcode GeneratorThere is another hardware token option available called a passcode generator or a digipass token. This is a small device designed to carry on a keychain that generates a 6-diget one-time use passcode when you push the green button on the device. These tokens need to be registered to you by the Help Desk. While on the Duo screen during login, you can click on the "Enter a Passcode" button - even if you did not select the token from the device dropdown menu. Anywhere that offers the "Enter a Passcode" option will accept a passcode from any registered device of yours that generates a passcode, including your digipass token. Once you enter the passcode, click the "log in" button and you will be given access to your account. |
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