Information Technology Services (ITS) purchases, configures, repairs, and supports Swarthmore College-owned equipment and supports access to college-provided services on computers and devices that you may use at home or while traveling. ITS is committed to making as many college-provided services as possible available to faculty, staff, and students from any location and students and employees from any location and at any time.
ITS cannot offer hardware support for personally-owned computers or devices. ITS will support college-owned computers and devices and college-provided software and services. ITS will not hold or check-in personally-owned computers or devices at the Help Desk. If you have any questions about what may or may not be supported for a personally-owned computer or device, you can please contact the Help Desk. For For detailed examples of what we can do, please see below.
Examples of what ITS can do
- Help with access to College resources from off-campus, including access to servers that require Virtual Private Network (VPN) or EZ-Proxy.
- Help with off-campus access to email using Gmail, the College's webmail service (gmail.swarthmore.edu)
- Answer questions about software supported by ITS. For more information about supported software, please visit our software page.
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You can also review our policy on taking college-owned equipment home if you feel that option is better suited to your needs.
Student personal computing support
ITS provides help and offers assistance for College-provided software and services free of charge. College-provided services include, but are not limited to, Gmail, Google Drive, eduroameduroam, Moodle, campus printing, VPNVPN, and academic software. On-campus students can access support for personally-owned computers through Dell and Apple warranty support via the Help Desk.
Contact the Help Desk
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