What Students Need to Know About Learning Remotely

Preparing to Connect to Online Classes

Internet Access

When preparing for online learning, you will want to make sure you have a working and stable internet connection. If you are still on campus, you can check out our information on checking and connecting to our wireless network (Eduroam). If you are not on campus, check to make sure there is a network you can use. If you have access to a personal home network, make sure you are familiar with the setup and know how to do simple troubleshooting with your modem and/or router. You may also have access to use wireless services as a guest or through free wifi hotspots.

Security

If you are connecting to any service you do not own or control, please make sure to use a Virtual Private Network (VPN) to keep your information secure. Swarthmore has a VPN available for you to download and use - please check out our VPN directions for more information. Some of Swarthmore's resources may require you to use our VPN to access them, so verify that you can connect to it properly.

Many of Swarthmore's services also require using Duo 2-Factor Authentication to access. It is important that you make sure you have a Duo method that you are able to access off-campus, and that you have more than one device registered - just in case. We recommend that one of your devices be a smartphone or app-enabled device, if possible. Please visit our page on managing your Duo devices for more information.

Applications

Check with your professors to see what applications you will need to attend your classes and complete your schoolwork. Make sure you can access all of the necessary applications you need and that you are clear in how you are going to be submitting work to your professors.

A key application to check is Moodle - make sure you are still able to access all of your Moodle courses. You will also want to download Zoom and verify that you can log in - through the web application and through any of the applications for mobile and desktop (as needed). Take a look at our Zoom participant's guide for information on what to expect when attending classes via Zoom. You may want to consider saving all of your important class-related files in your Google Drive. This will make sure they can be available to you on any device. Take a look at our tips for sharing files with Google Drive. You may also need to edit non-Google files that you have saved in your Drive. We have two Chrom browser extensions called AODocs Smartbar and AODocs Universal File Opener that you can install to better manage your Drive files.

Assistance

If you will be without a computer or internet connection during this time of remote learning, please contact the Help Desk at support@swarthmore.edu.

Using Zoom With Your Swarthmore Account

While you will most likely be using Zoom as a participant in a class or meeting, you can still check out our Zoom documentation to learn more. When logging into Zoom via a web browser, you can go to swarthmore.zoom.us and login with your Swarthmore credentials. Students will have a Basic account by default. All this means is that if you are hosting a Zoom session, it will be limited to 40 minutes. There is no time limit for being a participant in a meeting. If you are looking to use Zoom for other group meetings, need to be able to host a meeting to assist a professor, or otherwise host a meeting that will be longer than 40 minutes - contact support@swarthmore.edu to request to be upgraded to a Licensed account.

Building A Routine & Minimizing Distractions

Making sure you stick to a routine and minimize any distractions around you can be incredibly important while learning remotely. We have provided a few links to some helpful videos from LinkedIn Learning below:

There are additional videos and courses to help you get into the groove of learning remotely saved on LinkedIn Learning as part of a Learning Remotely collection that you can find here: swarthmore.edu/LiLRemoteStudents

Additional Learning Through LinkedIn Learning

Swarthmore offers all of our students the ability to log into LinkedIn Learning and take advantage of the entire library of learning videos and courses available. If you have not yet logged into LinkedIn Learning, you can do so here: linkedin.swarthmore.edu. Upon your first login, you will be given the option to link to your personal LinkedIn account. You do not have to do this in order to access LinkedIn Learning.

If you do choose to link your account, or already have, then you will need to login twice every time to access the LinkedIn Learning site - first with your Swarthmore credentials, then you would log in to your personal LinkedIn account. The only information Swarthmore will see from your personal LinkedIn account will be your name, email address, a title you have listed, and LinkedIn Learning will use your list of skills and interests to suggest videos. Swarthmore will not see your personal account activity or your network.

Accessing On-Campus Resources Remotely

There are many on-campus resources that you can access remotely. Below is a list of resources and offices you may need to access remotely:

Some amazing individuals have also gotten together to create the Swarthmore Mutal Learning Network, which sets up a list of fun and informative sessions you can attend. They have a list of current courses for you to browse through. If you would like to see another course added, or would like to offer one, you can fill out the form to request a course.

Contacting the ITS Help Desk

Our Help Desk is currently not taking any walk-in service but is still open Monday-Friday from 8:30 AM - 4:30 PM. Below is a list of all of the ways you can contact ITS or find information remotely.

Phone: x4357 (HELP) or 610-328-8513
Email: support@swarthmore.edu
ITS Support Portal at support.swarthmore.edu
Submit a ticket
Check out our remote resources at swarthmore.edu/remote
Check our homepage at swarthmore.edu/its