Troubleshooting Panopto Videos

If you are having trouble viewing videos in Moodle, you may need to adjust your browser settings.  Common symptoms are a black video window or a login window that pops up and immediately disappears.

Visit the help links below to learn more.

Change Safari Preference Settings to View Embedded Videos in Moodle

How Do I Enable Third Party Cookies in Supported Browsers?

Ways you can contact ITS or find information:

ITS Support Portal:
Phone: x4357 (HELP) or 610-328-8513
Check out our remote resources at
Check our homepage at