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Troubleshooting Panopto Videos

Troubleshooting Panopto Videos

Owned by Andrew Ruether
Last updated: Sep 02, 2020
1 min read

If you are having trouble viewing videos in Moodle, you may need to adjust your browser settings.  Common symptoms are a black video window or a login window that pops up and immediately disappears.

Visit the help links below to learn more.

Change Safari Preference Settings to View Embedded Videos in Moodle

How Do I Enable Third Party Cookies in Supported Browsers?

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Ways you can contact ITS or find information:

ITS Support Portal: https://support.swarthmore.edu
Email: support@swarthmore.edu
Phone: x4357 (HELP) or 610-328-8513
Check out our remote resources at https://swatkb.atlassian.net/wiki/spaces/remote/overview
Check our homepage at https://swarthmore.edu/its