VPN with Duo Authentication

Our VPN client, Cisco AnyConnect, requires two-factor authentication through Duo. This looks and functions a little differently for VPN than with our other services. Below are the instructions for how to complete your VPN login with Duo.

If you have your VPN connection set up through the the native iOS settings, they will no longer continue to function once Duo is enabled for VPN. To continue to use our VPN service on iOS device, download the Cisco AnyConnect client from the App Store.

The Cisco AnyConnect client is available for Windows, macOS, iOS and Android platforms. For assistance with downloading and installing the Cisco AnyConnect VPN client, visit the VPN help page.  

Logging in to VPN with Duo

After opening the VPN client and clicking Connect for swatvpn.swarthmore.edu, a second window will appear for you to enter your authentication information. There will be three text fields labeled Username (not your full email address), Password, and Duo Option where you will enter your information. The block of text immediately below will explain how you use the Duo Option field, in case you ever need a reminder. See the below screenshot of the window.

The first time you login to SwatVPN with Duo, the Duo Option field may be labelled as Second Password.  

The "push" and "phone" options will use the device you have listed as your default device. If you have more than one device and do not know which one is set as your default, or would like to change your default device but do not know how, visit our page on how to manage Duo’s settings and devices.  Currently, the Cisco AnyConnect client does not provide a way to "Remember me" for subsequent logins.

For the "passcode" option you can enter a numeric passcode generated from any of your devices - including previously texted passcodes.

Ways you can contact ITS or find information:

ITS Support Portal: https://support.swarthmore.edu
Email: support@swarthmore.edu
Phone: x4357 (HELP) or 610-328-8513
Check out our remote resources at https://swatkb.atlassian.net/wiki/spaces/remote/overview
Check our homepage at https://swarthmore.edu/its